Last updated: October 18, 2025 This privacy policy explains how AHO Solutions LLC d/b/a “Ayelet Hashachar” (“we,” “us,” “our”) collects, uses, and shares information when you visit our site, email us, call us, or text us. We are not a medical provider. We offer informational support and referrals. Information we collect: information you submit (name, email, phone number, city/region, insurance details you choose to share, messages you send to us), basic device and browser data provided by your web browser, email metadata, and limited call/text metadata from our communications vendors (for example: time, from/to numbers, delivery status). If you text us, carriers and our SMS vendor process your messages to deliver them. How we use information: to respond to your requests, provide referral options, operate and secure our services, maintain accurate records, comply with law, and communicate with you. We may contact you by email, phone, or SMS if you consent. We do not sell personal information. PHI caution and texting: do not send member IDs or medical details by text. SMS is not a secure channel. If you share sensitive health details in SMS or email, you do so at your own discretion. We will try to minimize what we keep and use only what is necessary to help you. Sharing: we share information with service providers who help us run the site and communications (for example: website hosting, email delivery, call/voice/SMS platforms). We may share limited details with potential providers to check availability or suitability, but only as needed and usually without directly identifying you unless you ask us to or it is necessary to make a referral you requested. We may disclose information if required by law or to protect rights and safety. Data retention: we keep information only as long as needed for the purposes above, then delete or de-identify it, subject to legal requirements and routine backups. Children: our services are for people seeking information about eating disorder care; if you are under 13, involve a parent or guardian. If we learn we collected information from a child under 13 without appropriate consent, we will delete it. Security: we use reasonable safeguards, but no method of transmission or storage is perfectly secure. Do not send highly sensitive information to us by SMS. Your choices: you may request access, correction, or deletion of your information by emailing info@ayeleth.org. You can opt out of emails by replying or contacting us. For texts, reply STOP to opt out, HELP for help. If you opt out, we may still send non-marketing messages required to respond to you or meet legal obligations. Cookies/analytics: we minimize tracking. Your browser may send “Do Not Track” signals; our site does not respond to DNT. International users: our services are operated in the United States. By using them you consent to processing and storage in the U.S. Contact: AHO Solutions LLC, 1312 Ventura Drive, Lakewood, NJ 08701, info@ayeleth.org, +1 732-523-1337. Changes: we may update this policy. The effective date is at the top.